"Based on the information gathered, here's a comparison between O2 eSIM and BetterConnect eSIM, focusing on key aspects like device compatibility, cost, activation process, benefits, and customer experience.
Device Compatibility:

BetterConnectis compatible with all eSIM-enabled devices, offering a broad range of support for travelers who wish to use eSIM technology.

O2supports a wide array of devices for its eSIM service, including iPhones from the iPhone XS onwards and numerous Android phones, such as the Samsung Galaxy S23 series, Google Pixel 7 series, and more. However, O2's official documentation and third-party sources mainly highlight compatibility with a select list of devices, suggesting that while broad, there might be some limitations depending on the device model .

Cost:

BetterConnectmarkets itself as the cheapest eSIM provider, with plans ranging from 1GB to unlimited data, emphasizing affordability without compromising on quality or coverage.

O2offers its eSIM technology for free to its Pay Monthly phone customers, excluding Pay As You Go customers. This approach aims at providing a cost-effective solution for existing customers wishing to switch to eSIM .

Activation Process:

BetterConnectsimplifies the activation process by instantly generating a QR code upon order completion, directly on the screen and via email, facilitating immediate use without the need for additional downloads or access to email.

O2requires customers to request an eSIM pack, which involves contacting customer service or visiting an O2 retail store. The activation may take up to 24 hours for the number to transfer to the eSIM. The process involves scanning a QR code provided by O2, with detailed instructions available for various brands .

Benefits and Features:

BetterConnectoffers significant benefits, including access to at least two mobile networks in most countries, autonomous failover, manual network selection, real-time data usage tracking via the MyeSim portal, and extensive global coverage in 196 countries.

O2provides features tailored for the UK market, such as Roam Like Home in the EU, unlimited minutes and messages, WiFi calling, 5G speeds, no contract or commitment, easy top-ups, and the option for a second phone number. O2's eSIM service is designed to offer lower tariffs on the O2 network within the UK, emphasizing local service with the flexibility of a rolling monthly contract .

Customer Experience:

BetterConnect, with its background in providing critical IoT solutions, emphasizes customer service and ethics, promising a high-quality experience based on its award-winning support during the COVID-19 pandemic.

O2focuses on the convenience and benefits of eSIM technology, such as reduced space within devices, making them ideal for smartwatches and enhancing connectivity without the risk of losing or damaging physical SIM cards. The emphasis is on flexibility and affordability for UK residents, with the addition of high-end features not typically found in regular mobile contracts .

In summary, both BetterConnect and O2 offer robust eSIM solutions catered to different needs: BetterConnect focuses on global travelers seeking affordable, reliable connectivity across a wide range of devices, while O2 targets UK residents with a flexible, feature-rich service designed for local use. The choice between BetterConnect and O2 should be based on individual requirements regarding global coverage, device compatibility, and specific service features. "